Prompt delivery, great communication. A small hiccup with the order was swiftly remedied with wonderful generosity. Will definitely order from them again. Thanks MTM!
Ferri E.
10:29 24 Jan 22
Definitely a store that I can recommend highly.Not just they carry stocks that unique compared with most of the board games online store, but their staff is so helpful and go an extra mile to make sure that the items ordered will get to the right delivery address.My hunt for Eclipse Second Dawn playmat finally ends with More Than Meeples.Thank you Siegmund for your help :)
Stuart M.
04:58 24 Jan 22
I ordered online, it was shipped later the same day and arrived in Sydney a few days later, well packaged and with no damage. Excellent service.
Derek G.
06:11 21 Jan 22
Joshua C.
05:05 21 Jan 22
Order sent fast and excellent customer service. Will order from again!
Susan B
02:36 21 Jan 22
Service was quick and efficient, with help on offer if needed. I picked the game up from Newstead and received friendly and cheery service. So happy there is an online game store in Brisbane where I can choose pickup! 😀
Jon B.
01:24 21 Jan 22
Fantastic to have a retailer with such a great range and a quick and convenient next day pickup service operating in Brisbane.
Robert D.
07:50 20 Jan 22
My first order with More Than Meeples came by searching for a hard to find book. I was impressed with their competitive pricing and reasonable shipping costs so decided to give them a try. I could not have been more impressed with the standard of packaging used to send my order. A combination of corner protectors, bubble wrap and packing peanuts ensured that my book arrived in perfect condition, and my order was also despatched quickly. The staff clearly understand what it means to collectors to have orders well packed to travel and arrive safely. I will be definitely be shopping with them again in future!
Kerry R.
22:17 15 Jan 22
Tom S.
06:36 13 Jan 22
Great service! Ordered a large book and it came securely packaged and at a great price. Will definitely be buying again!
Danica V.
10:47 12 Jan 22
This is an awesome store. My son's birthday is in a few days and I wanted themed playing cards which I thought was only available from the US. Found them on More Than Meeples. The customer service was above and beyond. They gift wrapped the presents for me, as well as, ensuring that I received the present in time. My son was excited and stoked to hear that More Than Meeples wished him a happy birthday. It's the little things that made this purchase super special.
Alvin H.
02:20 12 Jan 22
More Than Meeples' service was excellent.They shipped quickly, on time and arrived without issue.They were very knowledgeable on board games and pricing is very competitive.Highly recommended.
Matthew Fleming (.
21:35 06 Jan 22
Next day delivery, products in perfect condition. Would recommend.
Gavin S.
09:46 06 Jan 22
Very happy customer. Fast service. Plentiful assistance available. Will be buying from them again
Nic C.
02:07 06 Jan 22
huge range at great prices, shipping was super fast! ordered and arrived just in time for xmas. stoked!
Vincent
08:25 04 Jan 22
Awesome service and competitive pricing. Wanted to get same day pickup for a board game which was quickly arranged after checking their in-store stock.Will shop here again. Cheers!
Elizabeth K.
04:21 04 Jan 22
Wouldn’t buy board games anywhere else. Best price! Best service! Best delivery! 🙌🏻
Steve S.
03:44 04 Jan 22
Best board gaming store in Australia. Competitive prices, friendly service and fast delivery. Highly recommended!
Gillian K.
10:03 03 Jan 22
Highly recommended! Good reasonable prices and awesome service. We opted for pick up which was straightforward and quick. Definitely purchasing from you guys again, thank you!
Todd T.
10:40 31 Dec 21
Fast delivery and everything in perfect condition. Would buy from them again.
Hamish L.
13:20 29 Dec 21
Awesome, very quick and responsive service, even when on holidays. New product received. Perfect condition of course. Decent price too. Will be using again. Pleasantly surprised.
Nick C.
09:28 29 Dec 21
More Than Meeples went above and beyond to help me during the holiday period, getting me my board games outside normal trading hours.Highly recommend
E R.
07:42 29 Dec 21
lizzy S.
04:54 29 Dec 21
Customer service is outstanding!The games I purchased were a great price and shipped out very quickly. When the package was stolen/went missing and the shipping company was unhelpful, More than Meeples responded very quickly and resolved the issue. They were incredibly understanding, accommodating and helpful! The games have been re-sent and I'm sure they will be greatly enjoyed as a belated xmas gift. Highly recommend!
Kyle M.
01:34 29 Dec 21
Outstanding customer service. Couldn't be picked up from the store due to holiday closures however the team organised to meet at a alternative location with the stock. Super impressed! Would and will recommend the More Than Meeples team to my gaming group and others alike!
peteyandycreek
00:10 29 Dec 21
Have received a couple of games through More Than Meeples now. I've been a board gamer for a long time and bought from many sources over the years. This is probably the best service I received anywhere. These people actually organised for me to pick-up a game on a day that they were closed!! Clearly they are committed to their cause. Obviously, I will be returning.
Ben K.
23:17 28 Dec 21
Excellent range of games and even better customer service.
SenSez 7
07:34 24 Dec 21
Harley R.
13:13 23 Dec 21
Next day pick up was wonderful especially right before Christmas.
Colleen M.
15:47 22 Dec 21
There was a board game I very much wanted to order, but shipping internationally had been temporarily suspended by Australia Post. More than Meeples were so great in helping me work through my options and setting up the order so I could pay for and reserve my copy of the game, so it could be sent out when shipping resumes. Very helpful and friendly to deal with. Definitely recommend!
Duncan B.
03:23 22 Dec 21
I've ordered from here quite a few times now and always get some top-notch service! Always a huge selection of stuff in the online store and the local pick-up has been super quick and easy. Highly recommend if you're looking for the usual games and some out of the ordinary stuff too.
Caroline B.
10:56 21 Dec 21
I found the card games I wanted to buy at More Than Meeples and they were cheaper than I could get them anywhere else. They got the order prepared really quickly and pick-up was easy. Very happy!
Jack R.
03:48 20 Dec 21
I contacted this place over email numerous times and received prompt responses and they were extremely helpful. I was really pleased with the service and overall experience.
Brendan T.
11:53 17 Dec 21
Shop with these guys, they are great!They have amazing customer service, based on how they handled my pre-order I know they are trustworthy and take the time to communicate with their customers.For example when my pre-order was delayed they emailed me to let me know before they put that info up on their website a short time later. Also when my phone's auto correct put in the wrong shipping info and they realised some of the info was wrong they actually took the time to contact me for confirmation which I really appreciate. I can't recommend them enough!
Rick K
07:20 17 Dec 21
Tartrico R.
08:11 16 Dec 21
Will buy from again, quick and simple. Game arrived promptly and well packaged.
Aris A.
06:22 16 Dec 21
tomer G.
17:00 14 Dec 21
Bought several games that were hard to find anywhere else.It was cheap, arrived fast, and in perfect condition.
Richard G.
05:18 14 Dec 21
I was chasing a specific game that More Thank Meeples had identified as coming in to stock. I chatted with them online to check when they were expecting it in when I bought it, which they were really responsive and helpful with. They then went to the extra effort of continuing the conversation as they received stock and sent it and checked that it was all received OK. Great service and recommended.
やおきんボードゲーマー
10:25 12 Dec 21
I always buy X-WING products at this store. This store is always kind, so I can enjoy shopping with confidence.
MissMerc007
11:43 11 Dec 21
First time customer, and the games arrived so quickly and in great condition. They were able to find me some hard to find games. Very happy with the wonderful service. Thank you More Than Meeples!
Adam
11:13 10 Dec 21
budengeorge
06:24 10 Dec 21
Product: Unfathomable. The service was great. I was able to make a custom order that was fulfilled without hassle. Fair prices and friendly feedback. Thank you! Will definitely use again!
Rob C.
09:55 09 Dec 21
I’ve made several purchases from More than Meeple so far and have found their prices to be very reasonable and much lower than getting games locally (Japan) or ordering from the US or UK. Delivery have been quick with no issues with the condition of the games.
Zen L
08:28 09 Dec 21
Best place to get some hard to get games and offers quick and efficient service. What more could one ask for?
Esteban C.
01:28 09 Dec 21
Great store. Great value. I will order again.
Matt C.
06:34 05 Dec 21
These guys are great.parcel is well packed.
Colin O.
09:08 02 Dec 21
Great guys to deal with. Had to change my order from pick up to delivery due to work being flat out. That was no problem to them at all. Would really recommend them. 5 stars!
George C.
05:52 02 Dec 21
Super helpful and personal customer service with a great selection of comic books and deluxe editions. Packaging and shipping was pristine and arrived perfectly.
Jeffrey S.
06:26 26 Nov 21
Ordering was easy, I took advantage of collecting my purchase from their Brisbane location, which was fast and convenient. The product was what I ordered and in good condition. Email query was answered promptly and in a friendly and clear way. Overall, very happy, will shop with them again.
Hela B.
11:39 22 Nov 21
My first order with More than Meeples was just outstanding! They were so helpful in ordering me in something they didn't even have on their website and it was for a fantastic price. Didn't have to wait long for my order to arrive and it was a very convenient visit to pick my game up today. Naturally I came home and ordered something else! My partner and I are looking to build up a collection of fun games that can be played by 2 so definitely expect more repeat business. Thank you so much :)
Just A M.
08:52 22 Nov 21
Nick O
01:29 22 Nov 21
Great communication. Quick postage. Good price. Very happy!
Gregg C.
19:26 21 Nov 21
Awesome customer service. My entire order arrived safely and fast. Thank you to your team.
Kym
01:06 20 Nov 21
Probably the best service I have ever been given at a store. Professional and personable. Will always prioritise them for board games purchases from no on.
Edison A.
21:57 19 Nov 21
Exceptional customer service and turnaround from ordering to receipt. The team at MTM called prior to work out delivery options and went above and beyond what was required. Highly recommended and will be buying from them again.
TK A.
00:22 19 Nov 21
Great communication for online orders, helpful and responsive. Local pickup in Brisbane is very quick and easy.
Kai S.
22:00 17 Nov 21
Paplinki P.
17:50 17 Nov 21
I've ordered twice from them and both times had a great experience. Good shop
Peter J.
01:30 16 Nov 21
Sue W.
00:43 10 Nov 21
Ordered on Tuesday evening, sent on Wednesday, received on Friday, excellent service. I can’t give you a review on the item as it is a gift for my grandson, but I know he will be thrilled! Thanks so much.
Sam C.
00:09 08 Nov 21
Bito
05:11 07 Nov 21
Great small business, messaged their profile on facebook with some queries and they were very helpful and fast to respond! Fast dispatch times for deliveries too!
Travis H.
05:01 05 Nov 21
Ordered the new edition of Galaxy Trucker. Arrived quickly and very well-packaged. Thanks!
Ryan L.
05:33 28 Oct 21
Affordable and quick
Benjamin A.
08:35 25 Oct 21
Excellent customer service, great to deal with honestly couldn't buy from a better business. Will be telling my other gamer friends to shop here also
Fluorescent A.
19:32 22 Oct 21
Thanks, Great turn around and robust packaging. You are at the forefront for future purchases.
Sanvy
03:22 21 Oct 21
Bought Superman/Batman Omnibus, arrived extremely well packed and protected. Great communication and service.
Kyle N.
02:49 07 Oct 21
Damen Mc S.
05:50 05 Oct 21
Contacted the guys at morethanmeeples for pre order and shipping information. I got an instant response and helped me fulfill my order. Great service and really nice people to deal with.
Todd C.
07:53 01 Oct 21
Javi B.
16:23 30 Sep 21
The online service is fantastic to say the least. As an international first time buyer i had a couple of questions and all were replied almost instantly. (seems they don't sleep haha). Never seen this level of service. The product arrived in mint condition as well. That's usually not the case with international orders.Also, They have lots of games for all ranges. Cannot recommend MTM highly enough.
Christopher D.
09:55 29 Sep 21
Crazy quick service, and excellent communication
Anne L.
11:37 28 Sep 21
Excellent customer service, staff responded efficiently. Was looking for a gift for my friend, they really went the extra mile to recommend suitable games.Highly recommend!
Joseph C.
03:10 27 Sep 21
Fast, easy and competitively priced. Definitely a FLGS to check out in Brisbane.
Kate B
23:08 26 Sep 21
Excellent communication and customer service. I purchased online but wasn't able to pickup during open hours. The team went above expectations to deliver to me after hours so I could have it in time to gift to my friend. Game was in perfect condition and looking forward to playing. Thanks!
Andy G.
10:46 25 Sep 21
Great communication and excellent customer service - recommended
Jonathan Y.
06:07 24 Sep 21
Their online service is top. I got a reply late in the evening. Did not expect that! Price is very competitive as well
bortmonkey
09:31 23 Sep 21
Excellent service, would recommend to anyone
Gayan K.
09:57 22 Sep 21
Great product range and even better prices! Was able to arrange next day pickup due to the urgency which no where else was able to match or had to wait at least 5 days for shipping. I'm constantly having drinks and games nights so will definitely be returning for all the new and trendy board games!Cheers guys.
Shane C.
06:34 22 Sep 21
These guys have next level customer service. I enquired about some hard to find games and they went above and beyond with information. I also placed an order and made a mistake with the shipping option (my bad), messaged admin through FB messenger and they had it sorted within minutes. Super quick replies, super helpful and a great price. You can tell the admin are really knowledgeable and passionate about the BG industry and it’s refreshing getting that kind of customer service. Now my go-to board game supplier.
Dobie D.
06:24 22 Sep 21
Prompt service, very accommodating employees that take care of orders on an individual basis. Will continue to do business with them for a long time!
Cameron W.
03:03 21 Sep 21
I’ve bought plenty of board games in my time, but have never received service as amazing as I did here.Their responsiveness was astoundingly good, and all questions were answered with real personality, care and thoroughness.It’s a feeling like getting homemade pancakes from your mum after years of thinking takeaway is the only option.Plus their website is intuitive, and everything is well priced.Safe to say they’ve won me over as a customer for life!
Jessica G.
00:13 20 Sep 21
Shipping was super quick, and the one issue we had was sorted with outstanding customer service, above and beyond.
Tom D.
11:51 08 Sep 21
Excellent customer service for a preorder that was delayed. Kept me in the loop and updated, until everything was resolved. Highly recommended.
Travis A.
01:31 08 Sep 21
Excellent customer service, took the time to sort out a Kickstarter Addon which was expensive and they recommended going direct as it was cheaper. Highly recommend!
marty B.
09:34 07 Sep 21
Got On Mars from these guys. Great price and quick delivery. Definitely buying from them again
Scott M
06:15 07 Sep 21
I had a really great customer experience and I am very happy with the service provided. Their games are reasonably priced, well-packaged and were shipped very quickly. I am now a repeat customer. Thanks!
Mark P.
09:11 06 Sep 21
Great prices, quick communications and they are willing to try and get it games not listed just ask them to see
Michelle G.
22:03 04 Sep 21
These guys were amazingly quick to deliver my online order with fantastic service. Will happily use them again!
Jordan M.
07:49 01 Sep 21
Some of the best customer service I've ever had, in board games and beyond! Really communicative and quick to answer any and all questions.Prices are great and the local pickup option is a game-changer for Brisbane gamers.
Felicity H
02:53 29 Aug 21
Very good range and prices - have found they sometimes have games other stores do not. Great to have another good local store. Very helpful customer service as well - really lovely approach.
Angela C.
23:07 19 Aug 21
Super fast delivery (even during lockdown!), well packaged games, and offering a good selection of hard-to-find games that is hard to resist.
Luke B.
07:30 18 Aug 21
More than Meeples have been a pleasure to work with. They have a great range of games and their customer service is top of the line. Highly recommend.
Rahn M.
00:09 18 Aug 21
Super helpful staff. They imported some hard to get Japanese games at my request. Wonderful service.
Brentton P
05:37 09 Aug 21
Excellent Service from the team. I received my order of Paleo however there were components missing from the box (publishers fault, not the store). When I emailed the store for assistance, they happily opened another box they had and posted me the missing components. All while providing fast updates via email. Highly recommend for excellent customer service.
Wanda P.
05:04 09 Aug 21
Great customer service. My messages were answered promptly. The delivery turned up the next day & highly recommend this company.
Alan Castree (.
07:34 04 Aug 21
Was incredibly helpful and could special order any new board game content I was interested in for a decent price. Highly recommend!
Todd H.
22:47 03 Aug 21
This online board game retailer provides excellent service. I had some questions about my order, so I contacted the staff about that. The staff member I contacted was very professional and answered all of the questions that I had. I will be using this service again in the future.
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